We look forward to welcoming you to FirstBank Stadium for the Eagles “The Long Goodbye, Act III” on Saturday, May 9. Please read below and familiarize yourself with the stadium and surrounding areas.
Ticket Info
Ticket Information
All guests, regardless of age, must have a ticket for admission.
Limited tickets remain on sale. Interested in purchasing? BUY NOW
Already have tickets? Login to your account here to access them. Be sure to download your tickets before you arrive at the stadium. Once they are on your mobile device, cell phone service and wifi are no longer needed to access them.
Seeking ADA seating? Tickets can be purchased online. BUY NOW
If experiencing issues purchasing, please contact the ticket office during business hours at 615-322-4653. The ticket office opens at 1 p.m. on Saturday, May 9.
Clear Bag Policy & Prohibited Items
- FirstBank Stadium follows a Clear Bag Policy.
- Each fan is limited to one clear plastic bag no larger than 12 inches by 6 inches by 12 inches, or a one-gallon, clear, re-sealable plastic storage bag. Fans will also be allowed a small clutch purse not to exceed 4.5 inches by 6.5 inches. Clear backpacks must also meet these regulations.
- No other bags will be allowed inside. All clear bags and clutch purses are subject to search at the gates. Any items left at the gates will be discarded.
- Medically necessary items must be screened at gates. Medical exception bags will be tagged once cleared by security. Diaper bags are not considered a medically necessary item and will not be permitted. All diaper bag supplies should be carried in a clear bag that meets regulations.
- Approved clear bags may be purchased at the Vanderbilt Bookstore (2525 West End Avenue).
- Please click here for Frequently Asked Questions.
* EVENT STAFF WILL MAKE THE FINAL DECISION ON ANY QUESTIONABLE ITEMS.
Alcohol – Fans may not bring outside alcohol into any athletic facility.
Animals – Only service animals with proper documentation are permitted in the stadium. Pets and emotional support animals are not allowed.
Bags/Purses – FirstBank Stadium follows a Clear Bag Policy. Prohibited bags include, but are not limited to:
- Backpacks (including clear backpacks)
- Binocular cases
- Briefcases
- Camera bags
- Cinch/drawstring bags
- Computer bags
- Coolers
- Diaper bags
- Fanny packs
- Luggage of any kind
- Mesh bags
- Printed pattern plastic bags
- Purses
- Tinted bags
- Any bag larger than permissible size
Banners/Flags – No unauthorized banners, signs, or flags may be brought into the stadium.
Cameras – No spectator cameras with lenses over six inches (6”) long will be permitted. Detachable lenses are also not allowed.
Noisemakers – No items that produce loud noises (air horns, whistles, etc.) are allowed.
Outside Food and Beverage – Fans are not permitted to bring in any outside food or beverage containers.
Outside Sporting Equipment, including but not limited to footballs, beach balls, etc are not allowed inside FirstBank Stadium.
Seatbacks – Seatbacks are not allowed inside the stadium.
Seat Cushions – Only seat cushions no larger than 16” x 16” with no pockets, backs, or zippers are allowed inside the stadium.
Selfie Sticks – All selfie sticks are prohibited.
Strollers – Strollers are not allowed inside the stadium and must not be left at the gates.
Tobacco – No smoking is permitted inside the stadium, including all areas inside and outside of the gates. Electronic and smokeless cigarettes are also prohibited. Vanderbilt University is a smoke-free campus. Smoking is prohibited in all buildings on campus, including University residence halls and Greek chapter houses, and on the grounds of the campus with the exception of designated outdoor smoking areas. There are no designated smoking areas at FirstBank Stadium.
Umbrellas – Umbrellas are not permitted in the stadium.
Weapons – Weapons of any kind, including guns, knives, pocket knives, explosive devices, etc. are not permitted in FirstBank Stadium. Attempting to bring weapons of any kind into the stadium will result in immediate arrest.
Cashless
Vanderbilt FirstBank Stadium and parking garages are fully cashless to provide faster, safer, and more convenient transactions for all fans.
All major credit/debit cards, Apple Pay, Google Pay, and other contactless payment methods are accepted at concessions, merchandise stands, and throughout the stadium.
Please plan accordingly—cash is not accepted anywhere inside the venue or in parking garages.
Parking
Parking Information
- The following parking lots are available for event-day parking:
- Lots 1-4 💲♿️ – Advance purchases only. Lots 1-4 open at 3 p.m. BUY HERE
- Lot 72B 💲♿️ – Advanced purchases only; for premium seat ticket holders.
- Drive-Up / Day-Of Options:
- 25th Ave. Garage 💲♿️ – Garage opens at 3 p.m. Drive-up sales are available; $60 plus fees per vehicle. PURCHASE IN ADVANCE HERE
- West Garage 💲♿️ – Drive up sales only (no advanced sale!). West Garage opens at 3 p.m.; $40 plus fees per vehicle.
- Children’s Way Field 💲- Drive up sales only (no advanced sale!). Opens at 3 p.m.; $40 plus fees per vehicle.
- Lot 64 💲♿️ – Drive up sales only (no advanced sale!). Opens at 3 p.m.; $60 plus fees per vehicle.
- Lot 298A 💲♿️ – Drive up sales only (no advanced sale!). Opens at 3 p.m.; $75 plus fees per vehicle.
- Lot 72A 💲♿️ – Drive up sales only (no advanced sale!). Opens at 3 p.m.; $75 plus fees per vehicle.
- Lot 72C 💲♿️ – ADA Parking Only. Drive up sales only (no advanced sale!). Opens at 3 p.m.; $60 plus fees per vehicle.
- Tailgating is NOT permitted in parking garages.
- Cash will not be accepted at parking lots. (Apple Pay, credit, and debit are accepted.)
- Garages do not accommodate oversized/high clearance vehicles
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ADA Accessible Parking
ADA Accessible Parking is available in the following locations:
- 25th Ave. Garage and West Garage
- 25th Ave. Garage – ADA parking is available in corners, near elevators
- 25th Ave. Garage 💲♿️ – Garage opens at 3 p.m. Drive up sales are available; $60 plus fees per vehicle. PURCHASE IN ADVANCE HERE
- West Garage– ADA parking available in ADA reserved spots
- West Garage 💲♿️ – Drive up sales only (no advanced sale!). West Garage opens at 3 p.m.; $40 plus fees per vehicle.
- 25th Ave. Garage – ADA parking is available in corners, near elevators
- Lots 1 – 4, Lot 64, Lots 72A-C and Lot 298A accommodate ADA parking.
- Lots 1-4 💲♿️ – Advance purchases only. Lots 1-4 open at 3 p.m. BUY HERE
- Lot 64 💲♿️ – Drive up sales only (no advanced sale!). Opens at 3 p.m.; $60 plus fees per vehicle.
- Lot 298A 💲♿️ – Drive up sales only (no advanced sale!). Opens at 3 p.m.; $75 plus fees per vehicle.
- Lot 72A 💲♿️ – Drive up sales only (no advanced sale!). Opens at 3 p.m.; $75 plus fees per vehicle.
- Lot 72B 💲♿️ – Advanced purchases only; for premium seat ticket holders.
- Lot 72C 💲♿️ – ADA Parking Only. Drive up sales only (no advanced sale!). Opens at 3 p.m.; $60 plus fees per vehicle.
The following locations will also be designated as drop-off points for individuals requiring assistance to enter the facility:
- Tickets for seats in Sections P-V (East side) of FirstBank Stadium — vehicles may drop off patrons on Garland Avenue from 25th Avenue.
- Tickets for seats in Sections A-G (West side) of FirstBank Stadium, or in the South End Zone — vehicles may drop off patrons at the corner of 29th Avenue and Vanderbilt Place across from Gate 2 and the Frist Family Gate Entrance.
ADA Seating – Wheelchair and companion seating is available throughout the stadium. Please call (615) 322-4653 to arrange seating. Fans with ADA seating on the field must enter the stadium through Gate 2 and use the elevators at the SRM Suite Tower to access field level. All other ADA patrons may enter the gate closest to their seats.
- Seating in Sections A-G should enter through the Frist Family Gate (near Natchez Trace/Vanderbilt Place – Gate 2) or Gate 1.
- Seating in Sections P-V should enter through Gate 3 or Gate 4.
- Sections OE and OW are located in the south end zone, accessed from the main concourse level. These sections are closest to Gate 2 and 3.
- Guests with ADA seating on the floor/field must enter through Gate 2 and use the elevators at the SRM Suite Tower to access the floor/field level.
Shuttle and Rideshare Information
Shuttle Information
Shuttle service begins when gates open and runs until 8:30 p.m. Shuttles will run again upon conclusion of the show.
ADA shuttle map
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Rideshare Logistics
For patrons using any type of rideshare service, such as a taxi, Uber, or Lyft, there are specific locations – one on the east side of the stadium and one on the west side of the stadium.
- West pick up and drop off: Chipotle parking lot (2825 West End Avenue)
- East pick up and drop off: 2402 Garland Avenue
Stadium Map & Road Closures
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Road Closures
No motorized traffic will be permitted to access roads during the below road closures.
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Jess Neely Drive is permanently closed.
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Kensington Place between Natchez Trace and 2525 Garage closes to vehicular traffic at 2 p.m. on Saturday and will not reopen until the evening hours of Sunday.
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Natchez Trace between Kensington Place and Children’s Way will close at 6 a.m. on Saturday and reopen as event egress allows upon conclusion of the show.
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The eastbound lane of Vanderbilt Place between 29th Avenue and 28th Avenue will close at 2 p.m. on Saturday and will reopen as event egress allows upon conclusion of the show.
For more information on construction road closures, click here.
Event Ticket Assistance & Locations
Event Day Ticket Assistance and Locations
To purchase tickets in person (if available) or for fans seeking ticketing assistance, please visit the McGugin Center Ticket Office (2601 Jess Neely Drive, Nashville, TN 37212). For the Eagles Concert, it will open at 1 p.m. and close after the show begins.
For email communication, please use ticket.office@vanderbilt.edu or premiumseating@vanderbilt.edu, and a staff member will be in touch.
Will Call: Tickets are distributed via digital tickets to email or cell phone. For assistance, please visit the McGugin Center Ticket Office during business hours.
Media Will Call: For assistance, please visit the McGugin Center Ticket Office during business hours.
Re-entry: Re-entry into FirstBank Stadium is not permitted, except in the event of a weather evacuation.
No solicitation is permitted on the Vanderbilt campus. Please click here for the full policy.
For a full list of ticket policies, click here.
Fan Services
Day-of seatback rentals will be available for the show. Each seatback is $20 and is a vinyl seat and back cushion. Rentals will be on the west concourse and along Jess Neely Drive. They begin when gates open at 5:30 p.m.
FirstBank Stadium is proud to offer a dedicated Mother’s Room for nursing parents and families.
Located on the south end zone concourse, the Mother’s Room provides a quiet, private, and comfortable space away from the stadium action.
The FirstBank Stadium/Hawkins Field Sensory Room is located at the east concourse first aid room by Section P. The Sensory Room offers a calm, supportive environment for guests who may experience sensory overload during events. Vanderbilt is working together with globally recognized nonprofit KultureCity to serve fans with sensory needs. Designed by medical professionals, the sensory room provides a quiet and safe environment for those in need. Vanderbilt’s sensory rooms feature bean bags, light-up walls and cubes, activity panels, bubble walls, and custom art pieces. The Sensory Room provides a safe place to take a break, recharge, and return to the action when ready.
Additionally, Sensory bags will be available upon request. These bags include a KCVIP lanyard, noise-canceling headphones, verbal cue cards and feeling thermometer, fidget tools, and weighted lap pads. As part of KultureCity certification, staff members in both venues also receive training on how to recognize guests with sensory needs and how to handle a sensory overload situation.
Stadium Security
Any uniformed police officer, security officer, guest services member, or Vanderbilt Athletics staff member are available throughout the stadium to provide assistance.
First Aid (Defibrillators/AEDs)
There are two first aid locations in the stadium:
- Near Section G in the south end zone
- Section P on the east concourse
For assistance in an emergency situation, please contact a security officer or a Guest Services team member.
Heat-Related Illness Guide
In Tennessee, particularly in August and September, development of heat related problems are a common occurrence during events at FirstBank Stadium. A high heat index increases the body temperature leading to significant sweating and fluid loss. Unless fluids are appropriately replaced, heat-related illness may occur. Fans with cardiac, respiratory, or gastrointestinal problems are at a higher risk for heat illness.
When the anticipated temperature is above 90 degrees misting fans will be ordered and serve as cooling stations for guests and staff. In additional to the cooling stations, guests will also be allowed to bring in a 20 oz (or smaller) unopened, disposable bottle of water. Heat problems can be mitigated by:
- Applying sunscreen 15-30 SPF
- Wearing a hat, and light, loose fitting clothes
- Limiting alcohol intake and drinking plenty of water or sports drinks such as Gatorade
If you become hot, sweaty, fatigued and thirsty, you should get out of the sun immediately and begin to replenish your fluids. If these symptoms continue or you develop dizziness or muscle cramps, you should go to a First Aid station for treatment.
Other medical problems may occur. Should you become ill and feel the need for medical attention during an event, event staff or security personnel can direct you to the nearest First Aid station or contact Emergency Medical personnel if you are too sick to be moved. If you have significant medical problems, please bring a list of your medications with you to the event in case you have to be seen in our aid stations.
Lost & Found
Lost & Found is located in the south end zone.
Items of declared value are turned over to Vanderbilt Police. All found items will be turned over to Vanderbilt’s Police Department following the event. To contact VUPD, please call (615) 322-2745.
Lost Persons
In case you become separated from your group, designate meeting locations, such as at your seat, as well as a location outside of the stadium for before and after the event.
If you are separated from your child, please alert the nearest usher or security staff member and go to the Guest Services booth on the south end zone concourse.
Concessions
Concessions
Food and beverages will be available through FirstBank Stadium. Items include standard fare and specialty items. Fans with seats on the field will have stands in the southwest and southeast corners to purchase items.
Beer & Ready to Drink offerings: Michelob Ultra, Coors Light, Modelo, Conquer & Prevail Pale Ale, White Claw and Suncruiser
Available offerings include: Conquer and Prevail Pale Ale.
Mi Campo Bar: Offering Mi Campo margaritas and full liquor bar. Specialty drink of the event: Desperado Margarita! (This item is also available at the Pickers stand, and at the field level bars)
Pepsi products are available at stands throughout the facility.
Specialty items – BBQ nachos, cheeseburgers, hamburgers, chicken tenders, fries, pizza, chips & salsa.
Standard Fare – Hot dogs, pretzels, nachos, candy and more!
Outside food and drink is prohibited from being brought into the venue
Alcohol Policy
• All guests must be 21 years of age to purchase alcoholic beverages; a valid ID is required for purchase.
• All guests who purchase alcohol will be required to show valid picture ID (valid driver’s license, passport or military ID).
• A limit of two beers/drinks purchased at one time per legal ID.
• Sales will begin when doors/gates open, and end approximately 30 minutes prior to the show concluding.
Entry and Seating Information
Entry and Seating Information
All gates open at 5:30 p.m. for the Eagles show
Guests with bowl tickets may enter FirstBank Stadium through all four corners of the stadium
- Gate 1 – NW corner
- Gate 2 – Frist Family Gate, SW corner, located near Natchez Trace and Vanderbilt Place
- Gate 3 – SE corner, closest to Hawkins Field
- Gate 4 – NE corner
Premium seating ticket holders should use the following entrances for admission to FirstBank Stadium. Please note that a valid ticket for specific premium areas is required for access.
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West Suites (Suites 1-16) and Bridge: A dedicated entrance on the west side of the stadium is available for Bridge ticket holders and West Suite holders. A dedicated lane at the Frist Family Gate 2 entrance for premium ticket holders is also available. Elevators are conveniently located outside of Sections C and E for access to the Bridge and West Suites. At the base of the west elevators, your ticket will be scanned, and a wristband will be provided to grant you access to the appropriate area. Only West Suite holders and Bridge ticket holders will be permitted access.
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Anchor Down Club (Field Level Seating, Loge Boxes, and Living Room Boxes): Field Level Seating, Loge Box ticket holders, and Living Room Box ticket holders are recommended to enter FirstBank Stadium through the dedicated lane at the Frist Family Gate 2. Ticket holders who have access to the Anchor Down Club should proceed to the club entrance, located across from the Team Store. Upon arrival at the Anchor Down Club entrance, your ticket will be scanned, and a wristband will be provided to grant you access to the appropriate area. Only South End Zone Field Level seat holders, Loge Box ticket holders, and Living Room Box ticket holders will have access to the Anchor Down Club.
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Commodore Club (Sections N-H): Commodore Club ticket holders must enter through the dedicated premium entrance, located next to Gate 3. Upon arrival at the dedicated premium entrance, your ticket will be scanned, and a wristband will be provided to grant you access to the appropriate area. Only Commodore Club ticket holders will have access to the Commodore Club.
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Commodore Suites (Suites 401-405): Commodore Suite holders must enter through the dedicated premium entrance, located next to Gate 3. Upon arrival at the dedicated premium entrance, your ticket will be scanned, and a wristband will be provided to grant you access to the appropriate area. Only Commodore Suite holders will have access to the Commodore Suites.
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SRM Suites (Suites 101-105; 201-205; 301-305): A dedicated entrance on the west side of the stadium is available for SRM Suite holders. South Suite holders should proceed to the SRM Suites lobby where your ticket will be scanned, and a wristband will be provided to grant you access to the appropriate area. Only South Suite holders will have access to the SRM Suites.
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Floor Level Seats – Access through the South End Zone Field Tunnel
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Fans entering through Gate 1 can proceed to the West concourse and take the stairs at Section D or Section F to access the floor.
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Fans entering through Gate 4 can proceed to the West concourse and take the stairs at Section S or Section Q to access the floor.
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For additional questions related to premium seating at FirstBank Stadium, please contact the premium seating team at premiumseating@vanderbilt.edu.
Other Entry Guidelines
- Per policy, no re-entry is allowed. In the event of inclement weather, you may re-enter the stadium with your ticket. The clear bag policy will be followed for re-entry.
- Dates and times on tickets are subject to change.
- Vanderbilt University policies and state and federal laws will be in effect.
- Failure to adhere to rules may prevent admission, cause removal from an event, and jeopardize the violator’s attendance at future Vanderbilt events, including forfeiture of tickets and the opportunity to purchase tickets.
ADA Seating – Wheelchair and companion seating is available throughout the stadium. Please call (615) 322-4653 to arrange seating. Fans with ADA seating on the field must enter the stadium through Gate 2 and use the elevators at the SRM Suite Tower to access field level. All other ADA patrons may enter the gate closest to their seats.
- Seating in Sections A-G should enter through the Frist Family Gate (near Natchez Trace/Vanderbilt Place – Gate 2) or Gate 1.
- Seating in Sections P-V should enter through Gate 3 or Gate 4.
- Sections OE and OW are located in the south end zone, accessed from the main concourse level. These sections are closest to Gate 2 and 3.
- Guests with ADA seating on the floor/field must enter through Gate 2 and use the elevators at the SRM Suite Tower to access the floor/field level.
VIP Ticket Event
VIP Packages
Fans had the opportunity to purchase a VIP package at the time of purchase. Fans who did so receive a variety of specialty items or experiences. Those who purchased the Front Row, Gold, Silver or Hot Ticket package should check in at the McGugin Athletic Center to receive the items and experience. Details have been emailed to purchasers from “On the List Presents.”
5 p.m.: VIP check-in begins
5 p.m.: Early merchandise shopping experience begins
5:30 p.m.: Stadium gates open
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Weather Policies and Procedures
Weather Policies and Procedures
Vanderbilt University Police, Emergency Management, and event staff will monitor the threat of inclement and severe weather. As needed, announcements will be made over the Public Address system to provide updates to guests. In the event of lightning or other severe weather, the stadium must be evacuated. Below are the evacuation protocols for each side of the stadium:
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For the East Side of FirstBank Stadium (Sections P through V):
- Fans sitting on the east side of the stadium will have the option of taking refuge inside of Memorial Gymnasium.
- Fans will also have the option of leaving the stadium and seeking refuge in their vehicles.
- Fans will be allowed to reenter the stadium once the all-clear is given and the stadium is ready for reentry.
- Standing on the concourse is discouraged.
For the West Side of FirstBank Stadium (Sections A through G, The Bridge and Suites):
- Fans sitting on the west side of the stadium will have the option of taking refuge inside of Memorial Gymnasium.
- Fans will also have the option of leaving the stadium and seeking refuge in their vehicles.
- Standing on the concourse is discouraged.
- Fans will be allowed to re-enter the stadium once the all-clear is given and the stadium is ready for re-entry.
For the South End Zone seating areas (Commodore Club and Anchor Down Club):
- Fans within the South End Zone building may continue to shelter there.
- No other fans will be encouraged to seek shelter within the South End Zone.
- ADA Patrons in OE and OW should shelter in Memorial Gymnasium.
- Standing on Terrace or in field level seating area will be discouraged.
For the floor/field level seating areas:
- Fans will have the option of taking refuge inside of Memorial Gymnasium.
- Fans will also have the option of leaving the stadium and seeking refuge in their vehicles.
- Standing on the concourse is discouraged.
- Fans will be allowed to re-enter the stadium and seating areas once the all-clear is given.
Please follow directions from uniformed officers, security, ushers, and Vanderbilt staff. If you need assistance evacuating the seating area or stadium, please find the nearest event personnel. Please note that the stadium concourse and seating areas are not safe shelter areas. Fans will be allowed to re-enter the stadium through the gate designated on their ticket once the all-clear is given and the stadium is ready for reentry.
Vanderbilt University personnel will not provide updates on the restart of the event until it is determined that the threat of weather has subsided.
No Flash Photography
Flash photography is prohibited at the show. Please make sure to disable all flash on cell phones and cameras.