* VANDERBILT STAFF WILL MAKE THE FINAL DECISION ON ANY QUESTIONABLE ITEMS.

* Please note that even items received at a Vanderbilt-sponsored game day event (Alumni Tailgate, Parents Weekend, etc.) are subject to the same standards and will be denied access if it is determined to be a prohibited item.

Alcohol – Fans may not bring outside alcohol into any athletic facility.

Animals – No animals of any kind are permitted inside Memorial Gymnasium except for service animals. Pets and emotional support animals are not allowed.

Bags/Purses – Memorial Gymnasium follows the SEC’s Clear Bag Policy. Prohibited bags include, but are not limited to:

• Backpacks (including clear backpacks)
• Binocular cases
• Briefcases
• Camera bags
• Cinch/drawstring bags
• Computer bags
• Coolers
• Diaper bags
• Fanny packs
• Luggage of any kind
• Mesh bags
• Printed pattern plastic bags
• Purses
• Tinted bags
• Any bag larger than the permissible size

Banners/Flags/Signage – No unauthorized banners, signs, or flags may be brought into Memorial Gymnasium. All items are subject to approval by Vanderbilt staff and must follow the guidelines in the Vanderbilt and SEC Code of Conduct. 

Cameras – No spectator cameras with lenses over six inches (6”) long will be permitted. The use of flash is prohibited.

Carry-In Items – Spectators are not permitted to bring any food or beverage containers into the facility. Bottles, coolers, and containers of any kind are prohibited. 

Medical Bag Checks – Fans who need to bring in a medical bag will need to have their bag checked. Medical bag check will be available at every entry point.

Noisemakers – No items that produce loud noises (air horns, whistles, etc.) are allowed in accordance with SEC regulations.

Outside Food and Beverage – Fans are not permitted to bring in any outside food or beverage containers.

Outside Sporting Equipment, including but not limited to footballs, beach balls, etc, are not permitted.

Radios – Radios are allowed only if they do not interfere with other guests’ enjoyment of the game. 

Seatbacks/Seat Cushions – Seatbacks or seat cushions larger than a single seat are not allowed inside Memorial Gymnasium. 

Selfie Sticks – All selfie sticks are prohibited.

Strollers – Strollers are not allowed inside and must not be left at the gates.

Tobacco – No smoking is permitted inside, including all areas inside and outside of the gates. Electronic and smokeless cigarettes are also prohibited. Vanderbilt University is a smoke-free campus. Smoking is prohibited in all buildings on campus, including University residence halls and Greek chapter houses, and on the grounds of the campus with the exception of designated outdoor smoking areas. There are no designated smoking areas.

Umbrellas – Umbrellas are not permitted in Memorial Gymnasium.

Video Recorders – All video recorders are prohibited. 

Weapons – Weapons of any kind, including guns, knives, pocket knives, explosive devices, etc. are not permitted in Memorial Gymnasium. Attempting to bring weapons of any kind will result in immediate arrest. 

ADA Accessible Parking

Accessible Parking – Game day ADA parking is available in the 25th Avenue Garage. Season ticket holders interested in ADA parking should contact the Vanderbilt Ticket Office.

• ♿️ ADA parking is available in corners, near elevators
• Do not park in spaces marked as “reserved.”
• No tailgating allowed in the garage.
• Garages do not accommodate oversized/high clearance vehicles.
• Access to the garage will be permitted beginning two hours prior to the start of the game. 
• Address: 1404 25th Ave. S. Nashville, TN 37212 (located at the corner of 25th Avenue S and Highland Avenue). Click here to view on the campus map.

Ticket Office Hours

During the week, the ticket office is open during business hours (Monday-Friday, 8:30 a.m.-5 p.m. CT) inside the McGugin Center (2601 Jess Neely Drive, Nashville, TN 37212). 

On game days, the ticket office opens 1 hour prior to tip and is located in the ticket booth by Gate 1 of Memorial Gymnasium.

All ticket sales are final. No refunds will be given after tickets are purchased. 

Will Call

Player family members and guests will enter the facility using the Gate 1 Entrance facing Hawkins Field and accessed from 25th Avenue South. 

Per Southeastern Conference policy, re-entry is not permitted. If you leave the facility for any reason you must have a new ticket to be admitted.

Vanderbilt University Faculty/Staff Tickets

Vanderbilt University Student Tickets

Group Tickets

For more detailed ticket information, please call (615) 322-4653, or visit the Vanderbilt Ticket Office webpage.

ADA Accessible Seating

Accessible seating is available, but limited. Please contact the ticket office at 615. 322.4653 in advance to make arrangements. 

Student Ticketing

All Vanderbilt students (enrolled undergraduate, postgraduate, and doctoral students) have access to a free student ticket account and free tickets.

Students must claim a ticket prior to each home game. Click here for more student ticket information!

Students should enter through Gate 10.

Road Closures (Updated Aug. 1, 2025)

Progress on Vandy United facility projects and campus utility projects continue. There are temporary road closures and adjustments to entrances of Memorial Gymnasium. Please abide by signage and avoid construction areas on game days. In addition, fans are encouraged to check their “Know Before You Go” emails as well as social media channels as progress continues on the facility projects. 

It is our goal to make your visit to the Vanderbilt University campus as pleasant and as safe as possible. 

• Jess Neely Drive remains closed and is inaccessible to vehicular traffic. There is a pedestrian path that connects Natchez Trace to 25th Ave. 
• Fans accessing the 25th Ave. Garage may do so via any of the three entrances – Highland Ave, 24th Ave. or 25th Ave. 
• ADA parking is available in 25th Ave. Garage 
• Please note that as construction continues, paths from the 25th Ave. Garage to Memorial Gymnasium and various entrances may change. Please follow posted signage and marked paths. Access to Gate 11 (ADA entrance) is now via a paved accessible ramp near the baseball outfield and 25th Avenue. 
• Click here to learn more about Vandy United. 

Closed Captioning

Closed captioning has been added to some of the video boards in Memorial Gymnasium. Fans may also view the captions online and on their mobile device, by clicking here during the event in progress. 

Concessions

A variety of concessions are offered at each home game. Concession stands are cashless and accept Visa, MasterCard, Discover, and American Express. Click here to learn more about concessions. Concession stands are open in the North lobby (near Sections A-E), South lobby (near Sections G-K) and East lobby (near Section F).

Merchandise & Apparel

The Vanderbilt Bookstore is available in the east lobby near Gate 4.

First Aid

 Emergency medical personnel are located at the First Aid station on the concourse behind Section G, adjacent to the practice gym. For assistance in an emergency situation, please contact a security officer or a guest services staff member. 

Lost & Found 

Lost and Found items can be dropped off with any Guest Services staff member. Valuable items will be turned over to Vanderbilt’s Police Department following the game. To claim an item, contact VUPD at 615.322.2745 or Vanderbilt Athletics at 615.322.1793. 

Lost Persons

 If you are separated from your family or child, please alert the nearest guest services staff, security, or Vanderbilt Athletics staff immediately. 

Security

Any uniformed police officer, security officer, guest services member, or Vanderbilt Athletics staff member are available throughout the venue to provide assistance during the game.

Sensory Room

Furthering Vanderbilt’s commitment to creating an inclusive game day experience for everyone, the Foster and Brown Sensory Room is located next to the Vanderbilt Bookstore location by Gate 4. The room can accommodate 2-3 guests at a time, the room has interactive boards, as well as sensory bags and noise canceling headphones available on request. A sensory trained guest services team member staffs the room (outside the door) and uses their best judgement on the time allotted for guests to use the room. | Map

Following the conclusion of the competition and once the visiting team personnel and game officials have exited the competition area, Vanderbilt permits spectators to access the competition area within Memorial Gymnasium for a 30-minute period. A one-minute countdown clock will be displayed on videoboards in venue upon conclusion of the competition; once the one-minute clock expires, spectators may access the court. Security and guest services employees will continue to prevent spectators from accessing back-of-house areas.

Additional Guidelines

• Dates and times on game tickets are subject to change. 
• Vanderbilt University policies and state and federal laws will be in effect. 
• Profanity and abusive language are highly discouraged during athletic contests. Guests using profanity or abusive language towards student-athletes, coaches, officials, staff or fellow spectators may have their ticket revoked and be removed from the venue.
• Throwing items onto the playing surface or directly at fellow spectators will not be tolerated and is grounds for removal from the venue. 
• Unauthorized persons entering the playing surface will be removed from the venue and arrested. 
• Failure to adhere to rules may prevent admission, cause removal from an event, and jeopardize the violator’s attendance at future Vanderbilt Athletics events, including forfeiture of season tickets and the opportunity to purchase single-match tickets.